FAQs and Troubleshooting
FAQs
General
Who should use CryoSPARC Live?
How can I access CryoSPARC Live?
What are the hardware requirements for Live?
What kind of data can I process in CryoSPARC Live?
How fast is processing in CryoSPARC Live?
How do I view keyboard shortcuts?

Processing Data in Live
I am processing a brand new dataset and I am not sure which values to enter for minimum and maximum particle diameter.

I Enabled an exposure group but later realized it was wrongly configured. How can I change this?

Where can I see job status / progress ?


Where can I see and interact with job outputs?
The sidebar shows that that a few of my exposures have failed. How can I find which ones have failed?
I forgot to flip the gain reference file and the session is already running. How can I fix this?

How do I switch from Blob Picking to Template Picking or vice versa? How do I re-extract particles based on my new picking settings?
I want to change the extraction box size.
I want to specify custom parameters for a Live job.


I manually rejected an exposure. How do I un-reject?

What does Test Adjustments do?


When and how often will my Streaming 2D classes update?
When and how often will my Streaming 3D Refinement update?
How can I download 3D volume(s) generated in Live?


Compute Configuration
I want to increase or decrease the number of GPUs being used for preprocessing in my Live Session.

If I Pause a session now and come back to it later, can I pick up where I left off?
Data Management
How can I safely delete CryoSPARC Live jobs or outputs?
I am finished with the Live workflow and I want to continue processing in CryoSPARC or elsewhere.
Troubleshooting
My Live Session is running but one or more of my jobs failed. How can I troubleshoot and/or resume processing?
One or more of my exposures failed to process. How do I reset?
My Live jobs are queued with 'GPU not available'.
How can I view queued and running jobs?
Where can I get more help for CryoSPARC Live?
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